Privacy Policy

1. Identity of the Data Controller

SALESIANER Regio AG
Langenhagstrasse 13
CH - 4147 Aesch
Switzerland

Company Number/VAT ID: CHE-170.518.231

2. Users of our website

2.1 Basics

Since new technologies and the ongoing development of this website may result in changes to this Privacy Policy, we recommend that you review it periodically.

2.2 Use of the Members' Area

To use our portal, the customer must register. The required data is entered and stored directly by the customer or their designated representative. This includes the company name and contact information of the contact person (name, email address, phone number), as well as payment details, which are securely stored with an external provider (currently STRIPE). The customer receives login credentials to access the portal. All data mentioned is used solely internally for the purpose of communication between SALESIANER Regio AG and the customer.

We assume no liability for password misuse unless it is attributable to SALESIANER Regio AG.

2.3 Handling of Contact Information

If you contact us, the website operator, using the contact options provided, your information will be stored so that we can use it to process and respond to your inquiry. This data will not be shared with third parties without your consent.

2.4 Server Log Files

When you use our website, we only store the data that your browser transmits to the server—so-called server log files.

When you visit our website, the following data is collected, which is technically necessary to display the website to you: the name of the webpage accessed, the file, the date and time of access, the amount of data transferred, a notification of successful access, the browser type and version, the user’s operating system, the referrer URL (the previously visited page), IP address, and the requesting provider. The log data is used for the operation, security, and optimization of our website, as well as to optimize it for user behavior.

2.5 Use of Cookies

We use cookies. Cookies are small text files that are sent from our web server to your browser when you visit our website and are stored by your browser on your

Cookies are stored on your computer for later use. Cookies contain a unique string of characters that allows the browser to be uniquely identified when you revisit the website. We use only so-called session cookies (also known as temporary cookies), which are stored only for the duration of your visit to our website.

The following cookies are used:

• Google Maps (API)
  No cookies are stored
  
  
• Vimeo
  vuid: Records a unique ID used by Vimeo.
  (Retention period: 2 years)

• player: Stores the user's settings for the Contao HTTPS CSRF token
  (Duration: 1 year)
  
  csrf_https-contao_csrf_token: Protects against cross-site request forgery attacks.
  (Duration: This cookie remains active only for the current browser session)
  
  
• PHP SESSION ID
  PHPSESSID: Stores the current PHP session. Plays embedded videos from Vimeo.
  (Duration: This cookie remains active only for the current browser session)

2.6 Use of Google Maps

This website embeds map services that are not hosted on our servers. When you visit a page featuring this service, you must first consent to the loading of the map before it is displayed. As a result, the third-party provider receives information that you have visited our site, as well as the usage data technically required for this purpose. We have no control over further data processing by Google.

Provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Privacy policies for Google and Google Maps: https://policies.google.com/privacy?hl=de&gl=de

3. Our customers' data

Our customers pick up rental linens from Linen2GO service boxes themselves and return soiled rental linens to the service boxes. To facilitate the service, the customer provides us with the necessary data and information when placing the order.

This data is stored and used solely for the purpose of providing the services requested by customers. Access to the data is restricted to authorized personnel at SALESIANER Regio AG and is password-protected.

3.1 Purposes of processing

We process your personal data that falls under the following data category:

• Company Information
• Contact Information
• Contract details
• Billing information
• Order Details

The data you provide is necessary for the performance of the contract or for the implementation of pre-contractual measures. Without this data, we cannot enter into or fulfill the contract with you.

The purpose of the data processing is to process and transmit data in connection with the business relationship, including text documents (such as correspondence) created and archived using automated systems in this matter.

3.2 Recipients of the data

In addition, personal data may be disclosed to the following recipients:

• Banks for processing payment transactions
• Legal representative in the transaction
• Courts
• Competent tax and administrative authorities
• Debt collection agencies in the event of non-payment
• Contractual or business partners who are involved in or are expected to be involved in the delivery or service
• Insurance premiums payable upon the conclusion of an insurance contract covering the delivery of goods or the provision of services, or upon the occurrence of an insured event
• where necessary, other government agencies and competent authorities for the purpose of complying with legal obligations
• Customers (recipients of goods/services)
  
  
  

4. Duration of data storage

Until the business relationship ends or until the expiration of the warranty, guarantee, statute of limitations, and statutory retention periods applicable to the client; furthermore, until the resolution of any legal disputes in which the data is required as evidence. The deletion of your data must be reasonably feasible for SALESIANER Regio AG.

5. Processing of video recordings in the Linen2GO Service Box

Linen2GO uses video cameras to record the entrance and the entire interior of the Linen2GO service boxes, including outside of normal operating hours. The recordings serve, on the one hand, to ensure the technical proper execution of Linen2GO’s services and, on the other hand, to ensure the safety of users as well as to protect the property of SALESIANER Regio AG.

The applicable Swiss data protection law, in particular the Federal Act on Data Protection (FADP), serves as the governing legal framework for the aforementioned data processing. The processing of the aforementioned data is necessary for the provision of Linen2GO’s services and thus serves to protect the legitimate interests of SALESIANER Regio AG. Photos and videos are deleted within 72 hours of being taken, unless security-related incidents require longer retention.

6. Rights to Information and Data Protection

Under applicable Swiss data protection law, you may at any time request information about the personal data we process regarding you. You may also request the correction of inaccurate data and—provided the legal requirements are met—request the erasure or restriction of processing, as well as revoke any consent you have given with future effect. This does not apply to data we require for the performance of a contract or to comply with legal obligations. We are always available to answer any further questions you may have regarding our privacy policy and the processing of your personal data. Please contact: SALESIANER Regio AG, Langenhagstrasse 13, CH - 4147 Aesch, datenschutz@linen2go.com